How we maintain a 99.89% acceptance rate across projects

img-hero
10+
Years of QA experience
94.12%
Client satisfaction rate
90–95%
Bug fix rate per iteration

We align on requirements and goals up front

Quality standards are not one-size-fits-all. What excellence means is different for an ERP platform, an early-stage MVP, and a social media app.

That’s why we take a personalized approach to each project and start by aligning on the product vision.

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Your quality expectations

We discuss specific requirements with you to understand what quality means for your project.

Industry-specific benchmarks

We recommend security, data privacy, and performance benchmarks tailored to your industry.

QA engineers’ involvement in planning

Our QA team reviews product specs early, identifies potential risks, and suggests ways to address them.
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Documentation for clarity

We confirm and document all requirements to ensure everyone is moving in the same direction.

Transparency throughout development

Transparency is another aspect of quality control. Full visibility into the development process eliminates the wait-and-see stress for you while

giving us a chance to validate work in progress and adjust quickly to feedback. We maintain this level of openness in several ways:

Dmytro
Dmytro
Tech Lead

“A PM is the point person for most questions. But when a quick technical detail needs to be clarified, direct communication helps resolve it in minutes. Nobody knows the logic of a specific feature better than the developers building it.”

Direct access to talent

Your main point of contact is a project manager who handles day-to-day coordination, priorities, and delivery. At the same time, you will be in a Slack channel where you can reach developers and testers directly for quick technical questions. We also run regular sync meetings to review progress and next steps.
Dmytro
Dmytro
Tech Lead

“A PM is the point person for most questions. But when a quick technical detail needs to be clarified, direct communication helps resolve it in minutes. Nobody knows the logic of a specific feature better than the developers building it.”

On-the-fly monitoring

We give you full access to everything, from project documentation and Kanban boards to code. You can see the status of every single task at any moment.

Iterative demos & feedback

Regular demos are our way to show you finished parts of your product and make sure the result matches your vision. If something feels off, we can make changes early, when it’s easier and cheaper.

Agile flexibility

Our process is designed to adapt. As we build, new needs can appear, or risks may surface that weren’t visible at the start. An Agile approach allows us to adjust plans without compromising the project’s integrity.

Structured QA lifecycle

A structured QA lifecycle is what helps us keep quality consistent across sprints and releases in the face of evolving requirements. In practice, the QA lifecycle is a clear sequence of preparation, continuous testing, and controlled issue handling.

Tailored approach and QA scope

Before any testing starts, we set up a QA system that fits your product.

  • Define testing goals, scope, and priorities.
  • Based on goals and needs, choose a testing approach (manual, automated, or both) and types of testing.
  • Prepare test documentation (test cases, checklists, traceability matrix, and more).
  • Set up test environments that reflect real-world conditions.
Tailored approach and QA scope

Continuous testing

We run tests continuously during each sprint, so new functionality is tested as it’s built.
The exact scope of QA depends on the project, but here’s a list of testing types we offer:

Continuous testing

⚙️Functional testing

We test every feature to ensure it meets requirements, with no broken flows or missing logic.

🔍Non-functional testing

We verify that your app runs fast, stays secure, and remains stable as your traffic scales.

🧬Positive testing

Using your app should feel effortless. We test expected user paths to ensure everything clicks into place.

🪤Negative testing

Users will make mistakes. We make sure your app doesn’t fall apart when they do.

🛠️Cross-browser testing

Your app should work well on all major browsers. We test it so that users don’t have to deal with weird bugs.

📱Cross-platform testing

We test across different platforms (iOS, Android, web) to ensure your app looks great and works perfectly wherever it’s used.

📉Regression testing

New code shouldn’t trigger old problems. We test past features to ensure they still work after adding new ones.

🖼️UX/UI and user experience testing

We check visuals, interactions, and navigation to make sure your app is intuitive and frustration-free.

Defect management

If there’s an issue, we have a structured way to handle it:

  • Every defect is logged, with clear steps for reproducing it.
  • Severity is assigned based on impact.
  • Reports include screenshots, videos, logs, and technical details.

With this approach, issues can be fixed without endless clarifications.

When an issue is fixed, we retest to confirm it’s truly resolved, run regression testing to ensure nothing else has broken as a result of the fix, and evaluate overall product stability and risk.

Illia
Illia
QA engineer

“High-impact issues go straight to the top of our backlog. After fixing them, we extend test cases and automation to cover the original failure scenario so the same problem doesn’t repeat in future releases.”

Pre-release & handover practices

📝Validating readiness for release

When the development scope is done, we provide a test report with structured insights on what was tested, what works, what needs attention, and whether the product is ready for release:

  • Test coverage and pass/fail ratios
  • Defect trends and unresolved risk areas
  • Clear QA input for release decisions
🎯Final quality checks before launch

Before launch, every release goes through a final quality gate:

  • Full regression testing
  • Review of critical and high-risk areas
  • Verification of resolved defects
  • Deployment and environment checks

Nothing is approved for release until it meets the agreed quality and stability criteria.

👤️User acceptance testing

Before public release, we support user acceptance testing. This lets your team and selected users:

  • Validate workflows
  • Test integrations and edge cases
  • Confirm usability and performance in real-life conditions

We help organize test scenarios, collect feedback, and translate it into actionable improvements so that final adjustments are based on real-world use.

🤝Clean handover and maintainability

You’ll receive a complete handover package that allows your internal teams (or new vendors) to take over without losing time or context. We provide:

  • Clear documentation (system architecture, specifications, known limitations, etc.)
  • Source code and GitHub/GitLab/Bitbucket repo ownership
  • Setup and deployment guides
  • Recorded knowledge transfer sessions with our PM, BA, and tech leads

Questions you probably want to ask

A bit more context on how our approach works.

Who chooses the "right" amount of testing for my project?

Usually, our QA engineer, tech lead, and PM look at the product scope and requirements together. We consider things like system complexity, integrations, release plans, and where failures would hurt the most. Our goal is to cover everything that matters for your product, and if we see that certain testing activities won’t add value in your case, we skip them. After the plan is ready, we share it with you for alignment before execution.

What happens if we find a bug the day before launch?

The first thing we look at is impact. If it’s something that affects core functionality, security, or data, it becomes the top priority and we fix it before release. If it’s a smaller issue, we talk it through with you and decide whether it should block the launch or go into the next iteration. The decision always comes down to user impact and product stability.

Does more testing always mean a higher project cost?

Not really. In many cases, good testing actually saves money because problems are found earlier, when they’re still cheap to fix. What matters more is how testing is organized. Choosing the right coverage and tools, rather than simply adding more testing hours, is key.

What do you do if quality and deadlines start to conflict?

We don’t make decisions in isolation. We bring clear documentation to the discussion so you can see the impact. Our test reports show what functionality has been validated and whether it meets requirements. If QA activities need to be adjusted, we transparently explain the potential risks and what quality gaps could appear.

Then, we review the available options together and agree on the approach that makes the most sense for your situation, balancing stability, scope, and deadline.

How do you balance the cost of automated and manual testing for a company with a limited budget?

We choose the approach based on project scope and complexity. For smaller projects, manual testing is usually the best option, while larger or fast-growing products benefit from automation for core functionality and regression coverage.

We always discuss a testing approach at the start and show how different levels of automation affect the overall cost. If needed, we can start with manual testing and introduce automation later, when it makes sense.

Build with a team that takes quality seriously.

10+ years of experience, a low defect leakage rate, and a QA strategy tailored to your product. We don’t go with a one-size-fits-all approach.
hello@clockwise.software
Serhii
Serhii
Head of Client Relations
Kateryna
Kateryna
Senior Account Executive
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2014
Building products since
5
Clutch rating
98%
NPS score
5.5%
Annual employee churn rate
100%
Pleasure when working with us
6+ years
Retention of top specialists