Custom CRM Development Company

Whether it’s your ERP, marketing tools, payment gateways, or customer support platforms, we’ll connect them with your CRM to create a smooth data flow between systems. We use APIs, webhooks, and custom connectors to sync everything, so there are no information gaps or a need for manual data entry. 

Also, before development starts, we analyze required integrations so that if there are some risks or limitations, we can plan the optimal integration approach.

Your CRM will have role-based access controls, encryption for data in transit and at rest, and compliance with industry standards like GDPR. We implement multi-factor authentication, audit logs, and regular security testing, including penetration tests, to identify vulnerabilities before attackers do. And if you have additional security requirements, we’ll make sure they’re met.

Our CRM system development services involve a detailed audit of your existing data and mapping structures at the start to prevent inconsistencies. Secure transfer methods, encryption, and backup strategies ensure data integrity. Before going live, we run test migrations, validate results, and provide rollback options so nothing gets lost in the transition.

We align with your quality requirements and build a tailored QA strategy at the start. Whether it’s strict uptime needs, regulatory compliance, or performance benchmarks, we ensure your CRM system meets expectations. We use CI/CD, automated and manual testing, regression tests, and code reviews to make sure the systems meet your expectations. This approach lets us keep defect rates low and acceptance rates high across all our projects — 99,89%.

When partnering with our custom CRM development company, you get weekly reports on progress, budget, and risks. Every milestone is reviewed together, and no scope changes are made without your approval. With regular check-ins, demos, and direct access to the development team, you’re always in the loop, making informed decisions without the stress of micromanagement.

We ensure full knowledge transfer, so you're never dependent on us. Throughout the project, we document processes, system logic, and key decisions. Your team gets hands-on sessions, training materials, and direct access to our experts. By the time we step back, your team is fully equipped to manage your CRM without outside reliance.

From the start, we create detailed specs, wireframes, and other project documentation and confirm every detail with you. Regular demos and check-ins keep you in the loop throughout development, while structured change management prevents scope creep and ensures no changes happen without your approval.

Our average employee tenure is 3.8 years, meaning the same experts can work on your CRM system long-term. However, even if a team member leaves, we have a structured onboarding process and detailed project documentation to ensure a smooth transition without slowing down development or losing key project knowledge.

When providing custom CRM development services, we maintain well-documented code with clear structure and annotations, architecture diagrams, and other technical documentation. When it’s time for handover, we’ll have knowledge-sharing sessions to ensure your team has everything needed to manage your CRM independently.

98% of our clients are from the US and UK, and they consistently say our English and communication of technical details and project progress are clear and easy to work with. Our CRM software development company ensures smooth collaboration through structured updates, regular calls, and detailed reports so nothing gets lost in translation.

Yes. All code, documentation, and assets belong to you. We sign agreements ensuring full IP ownership, so you have complete control over the CRM, its future development, and who can access or modify it. No hidden clauses or dependencies; a system is entirely yours.

We’ve built a resilient setup to ensure uninterrupted development. Our CRM development company operates from multiple locations, including secure offices with backup power and internet, and some members are based outside Ukraine. We also maintain strict knowledge-sharing practices so no disruption affects project progress.

Stability is our priority, and our track record proves it: during 2022-2025, we’ve been consistently delivering products and continue to work without disruptions to ongoing projects.

We break the project into clear milestones, estimate time based on our experience with similar functionality to keep estimates realistic, and track progress continuously. You get budget reports, and no changes happen without your approval. There will be no surprise invoices and no creeping costs. Our structured approach keeps CPI and SPI variance minimal (under 10% across 200+ projects), ensuring your budget stays predictable.